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First Citizens Bank

Welcome to Mentorforce University! As a valued First Citizens associate, you have unlimited access to a variety of career and business masterclasses taught by leading senior executives. Learn at your own pace, guided by your unique interests and needs.

  • Masterclass, Leadership Skills

    Key Competencies for Executive Leadership

    There are a handful of personal competencies required to be considered for higher-level leadership roles. Mentor Jay Parker will guide you through the most important of these skills, and provide a strategy for how to improve in the long term.

  • Masterclass, Mentor Brief

    Women Who Lead: Success Strategies at Work

    As an executive at a Fortune 15 company, Vickie Lonker noted that it was difficult enticing women to consider leadership roles. She became a thoughtful champion for aspiring female leaders and shares her insights on how you can succeed.

  • Masterclass, Leadership Skills

    Resolving Workplace Conflict

    Mentor Justin Noll was an executive leader in well-known companies such as Merck and Sekisui Kydex. He knows that conflict in the workplace is inevitable, but how you deal with it determines business and career outcomes. Learn from his experience.

  • Masterclass, Career Management

    Navigating Your Career

    Mentor Mike Abary has been a senior executive at some of the most well-known technology companies in the world. He shares his insights on how to establish your career objectives, and subsequently evolve as you keep progressing upwards.

  • Masterclass, Career Management

    Creating a Resilient Career

    The importance of determination and perseverance in your career cannot be overstated. Mentor Teresa Robinson discusses her path to executive leadership, the power of resilience, and how you can be prepared for anything.

  • Masterclass, Mentor Brief

    Utilizing Servant Leadership Principles

    Servant leadership implies that leaders should strive to meet the needs of team members, not the other way around. As a manager, you take the approach of "How can I help?", versus "I need you to do this!". Mentor Derek Powe shares his experience.

  • Masterclass, Mentor Brief

    How and Why to Network

    We've all been told we need to network. But why? And how? Learn an approach to networking that is equal parts giving and receiving. And be in a position to leverage your relationships for the enhancement of your performance and career trajectory.

  • Masterclass, Leadership Skills

    Inspiring and Motivating Your Team

    Mentor Jay Parker (Sr.) shares the leadership lessons that he learned during a 50+ year career in the banking industry, which culminated as the Vice Chairman of one of the largest banks in North America. Learn how to inspire your team!

  • Masterclass, Mentor Brief

    Driving Innovation at Your Company

    Innovation is the lifeblood of companies. Every product and process is ripe for disruption. Mentor Jon Pershke explains how you can become an important force for innovation and be perceived as a leader who is critical to the company's future.

  • Masterclass, Mentor Brief

    Overcoming Business and Career Setbacks

    No career follows an upwardly linear path. You are bound to make mistakes or find yourself in a difficult circumstance. The key is how your recover. Learn real-world lessons on how to bounce back, and not let adverse effects multiply.

  • Masterclass, Mentor Brief

    Deepen Your Customer Relationships

    Your ability to develop meaningful customer relationships will benefit your business and career outcomes, regardless of your role. Mentor Steve Jeske has served as a global sales leader and shares his guidance on how to enhance your approach.

  • Masterclass, Mentor Brief

    What's Next? Finding Your New Role

    People often struggle to determine the next step in their career journey. Mentor Amy Lauer provides pragmatic tips to make the process less daunting, and help you identify options that best fit your aspirations.

  • Masterclass, Career Management

    The Art of Relationships

    Mentor Rob Jeske led a national sales team for a Fortune 100 company with a household name brand. Rob shares guidance on the key driver of success for the business, AND his career....building strong relationships using a disciplined process.

  • Masterclass, Leadership Skills

    Transitioning from Technical Expert to Leader

    You love your technical role. But now you're moving into leadership and your existing skills don't translate. Mentor Mark Linebaugh went from Engineer to SVP at a Fortune 50 company and will share his expertise to make the transition seamless.

  • Masterclass, Mentor Brief

    Reading Your Organizational Surroundings

    Every organization has informal networks of information that are constantly at work as the business evolves. Mentor Jae Borgard shows you how to pay attention and build relationships in order to anticipate changes that affect your future.

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